Legal

Terms of Service

Last updated: May 2026

These Terms of Service ("Terms") govern your access to and use of the DNSAFE DNS security platform ("Service"), operated by Admiresty Corporation, a Delaware corporation ("Admiresty", "we", "us", "our"). By accessing or using the Service you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms.

1. The Service

DNSAFE provides a cloud-based DNS filtering and security platform including threat blocking, content filtering, query logging, analytics, and related management tools ("Service"). The Service is provided on a subscription basis and governed by the plan features described at dnsafe.net/pricing.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. For material changes we will provide at least 30 days' notice via email or a notice on the portal. Your continued use of the Service after such changes constitutes acceptance.

2. Accounts and Eligibility

You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@dnsafe.net if you suspect unauthorised access.

You may not create more than one free account per person or organisation. We reserve the right to merge, suspend, or terminate duplicate accounts.

3. Acceptable Use

You agree to use the Service in compliance with our Acceptable Use Policy, which is incorporated into these Terms by reference. In summary, you must not use the Service for any unlawful purpose, attempt to circumvent its filtering mechanisms, resell the Service without an MSP agreement, or interfere with the Service infrastructure or other customers.

4. Subscriptions, Payment, and Billing

Subscription fees are charged monthly in advance. By providing a payment method you authorise us to charge that method for all fees due. Prices are listed at dnsafe.net/pricing and may be updated with 30 days' written notice. Continued use of the Service after a price change constitutes acceptance of the new price.

All fees are exclusive of applicable taxes. You are responsible for any sales, use, VAT, or similar taxes applicable to your use of the Service.

Billing is handled by Stripe, Inc. under their terms of service. We do not store your payment card details.

Our refund and cancellation terms are set out in our Refund & Cancellation Policy.

5. Service Availability and SLA

We target 99.9% monthly uptime for the DNS resolver infrastructure. Planned maintenance will be announced at least 24 hours in advance at status.dnsafe.net. Service credits for downtime below the SLA target are available on Business and MSP plans; contact support@dnsafe.net within 30 days of the incident to make a claim.

DNS filtering is a best-effort security control. We do not warrant that all threats will be detected or blocked. The Service should be used as one layer in a broader security strategy.

6. Intellectual Property

The DNSAFE platform, ThreatGrid threat intelligence database, brand assets, documentation, and all related intellectual property are owned by Admiresty Corporation and protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes only.

You retain ownership of any data you submit to the Service. By using the Service you grant us a limited licence to process that data solely to provide the Service to you.

You may not reproduce, distribute, modify, create derivative works of, or reverse engineer any part of the Service without our prior written consent.

7. Confidentiality

Each party agrees to keep confidential any non-public information of the other party disclosed in connection with the Service ("Confidential Information") and not to use it except as necessary to exercise rights or perform obligations under these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

8. Disclaimers and Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADMIRESTY CORPORATION EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADMIRESTY CORPORATION'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF: (A) THE FEES PAID BY YOU IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

IN NO EVENT WILL ADMIRESTY CORPORATION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Admiresty Corporation and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and costs (including reasonable legal fees) arising from: (a) your use of the Service in violation of these Terms; (b) your violation of any applicable law; or (c) your infringement of any third-party right.

11. Termination

You may cancel your subscription at any time through the billing portal at portal.dnsafe.net. Access continues until the end of the current billing period. See our Refund & Cancellation Policy for details.

We may suspend or terminate your account immediately and without notice if you: violate these Terms or our Acceptable Use Policy; fail to pay fees when due (after a 7-day grace period); or engage in conduct that we reasonably believe poses a risk to the Service or other customers.

Upon termination, your data will be deleted in accordance with our data retention schedule. Provisions that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

12. Dispute Resolution

You and Admiresty Corporation agree to resolve any dispute arising out of or relating to these Terms or the Service first by good-faith negotiation. If the dispute is not resolved within 30 days, it shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, conducted in English, in the State of Delaware. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class action waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as a class, consolidated, or representative action.

Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

14. General

Entire agreement: These Terms, together with our Privacy Policy, Acceptable Use Policy, Cookie Policy, and any applicable Data Processing Agreement, constitute the entire agreement between you and Admiresty Corporation regarding the Service.

Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

Waiver: Failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Notices: Legal notices to Admiresty Corporation must be sent to legal@dnsafe.net.

15. Contact

Admiresty Corporation
Legal Team — DNSAFE
legal@dnsafe.net